Privacy Policy

PREAMBLE

ORMAIE attaches great importance to protecting your privacy.

Our Privacy Policy provides you with further information about how we use your personal information when you browse the website

ormaie.paris (hereinafter referred to as the “ Website ”) and when we provide our perfumery services (hereinafter referred to as the “ Services ”).

As part of its commitment to protecting your privacy, ORMAIE makes every effort to safeguard the confidentiality of your personal information and undertakes to comply with the regulations in force in France and the European Union concerning the protection of personal data.

By browsing the Website, you accept the terms and conditions of this Privacy Policy. If you disagree with any provision of the Privacy Policy, please do not browse the Website and/or use ORMAIE’s Services.

We invite you to take the time to read the Privacy Policy in full. We are available to answer any questions you may have at contact@ormaie.paris , particularly in connection with exercising your rights regarding your personal data, as described in Article 6 below.

ARTICLE 1 – GENERAL PROVISIONS

Data Controller

The controller responsible for processing your Personal Data is ORMAIE (“ORMAIE”, “We”, “Us” or “Our”).

General Terms and Conditions of Sale

The Privacy Policy forms an integral part of the General Terms and Conditions of Sale and must be read in conjunction with them. The General Terms and Conditions of Sale are available at the following link: General Terms and Conditions of Sale .

Applicable Law

The Privacy Policy is governed by French Act No. 78-17 of 6 January 1978, as amended, and its implementing legislation (the “ French Data Protection Act ”), Regulation (EU) 2016/679, the General Data Protection Regulation (the “ GDPR ”), Directive 2002/58/EC of 12 July 2002 concerning privacy and electronic communications (the “ ePrivacy Directive ”), as well as any French or European legislative and/or regulatory provision applicable in France that may amend or replace the GDPR, the French Data Protection Act or the ePrivacy Directive.

Links to Third-Party Websites

Our Website may contain or use links to websites, mobile applications, products or services operated by third parties, including social networks. Please note that this Privacy Policy does not apply to such third parties, over which ORMAIE has no control and for which we cannot be held responsible. We encourage you to review the privacy policies, procedures and practices of these third parties.

Privacy and the Protection of Minors

Our Website and Services are not intended for minors and are exclusively reserved for persons over eighteen (18) years of age who have legal capacity. To the best of our knowledge, we do not collect or process personal data relating to minors through our Services. Should we become aware that personal data relating to minors is being processed, we will take appropriate measures to permanently delete it.

ARTICLE 2 – THE PERSONAL DATA WE COLLECT

The Privacy Policy applies to Personal Data that we may collect from you or about you, as defined below, from the following sources:

• When you browse the ORMAIE Website;
• When you use the Services, including when placing orders or submitting information or delivery requests;
• When emails, text messages and other electronic communications are received and sent between ORMAIE and you through the “Contact Us” section;
• When you subscribe to an ORMAIE newsletter.

Depending on your use of ORMAIE’s Website and Services and the purpose of your interactions with us, we may collect different types of personal data relating to you (your “ Personal Data ”), including identification data such as your surname, first name and gender; contact details used, in particular, for the delivery of ORMAIE products, such as your email address and telephone number; financial data collected in connection with payments that may be made as part of the Services; data relating to Website traffic and your use of the Website; and the content of your comments and interactions with ORMAIE’s customer relationship management service.

ARTICLE 3 – FOR WHAT PURPOSES DO WE PROCESS YOUR PERSONAL DATA?

Depending on your use of the Services and your interactions with ORMAIE, we collect and use your Personal Data for different purposes. In each case, we only collect and use data that is relevant and necessary for the purpose pursued.

We process your Personal Data for the purposes of providing our Services in accordance with the General Terms and Conditions of Sale:

• To provide the Services to which you have subscribed pursuant to the General Terms and Conditions of Sale, including managing your order and its delivery;
• To pursue ORMAIE’s legitimate interests, including managing its commercial relationship with prospective and existing customers, such as responding to questions submitted through a contact form and sending you information about our products and Services; ensuring the security and proper operation of the Website; and complying with the laws, regulations, legal requests and orders applicable to ORMAIE.

ARTICLE 4 – DISCLOSURE OF DATA

We undertake not to sell, exchange, lease or otherwise transfer your Personal Data without your consent, given after you have received prior information, except in the circumstances listed below:

• Within ORMAIE: We may share your Personal Data within ORMAIE in order to provide our Services, ensure the proper operation of our Website and manage our relationships with customers, prospective customers and Website users;
• With third-party service providers: We may disclose your Personal Data to third parties located within or outside the European Union, in particular in order to process and/or deliver your orders and provide you with the Services, as part of joint offers or service arrangements, and to assist us with operating the Website and sending newsletters;
• With third parties for legal reasons: Where ORMAIE is required to comply with applicable laws and regulations and/or legal requests and orders, or where disclosure is permitted by law, including for the protection and defence of rights or in situations threatening life, health or safety.

We always require these third parties to provide sufficient confidentiality and security guarantees and to implement the physical, organisational and technical measures necessary to protect and secure your Personal Data in accordance with applicable legislation. Any transfers of your Personal Data outside the European Union are governed by mechanisms approved by the European Commission or the competent authorities.

ARTICLE 5 – HOW WE PROTECT YOUR PERSONAL DATA

ORMAIE safeguards your Personal Data by implementing appropriate physical, organisational and technical measures designed to prevent any unauthorised access, alteration, use, disclosure, modification or destruction, in accordance with Applicable Law.

These measures include, in particular, the use of encryption technology. Only our employees and contractors who are required to process your Personal Data for the purposes described in Article 3 above are authorised to access it, subject to strict confidentiality and security conditions.

Although ORMAIE implements all possible measures to protect your Personal Data, we cannot guarantee the security of information transmitted through our Website while it is being transferred over the Internet using an unsecured protocol.

ARTICLE 6 – YOUR RIGHTS REGARDING YOUR PERSONAL DATA

Access, Rectification, Restriction, Updating and Erasure of Your Personal Data

In the circumstances provided for by Applicable Law, you may request access to the Personal Data held and processed by ORMAIE, review it, obtain a paper or electronic copy and request its rectification, updating, restriction or erasure. You may exercise these rights by submitting a written request, accompanied by a copy of your identity document, using the contact details provided in Article 10, “Contact Us”. We will endeavour to respond to your requests as soon as possible and in accordance with Applicable Law. However, in certain circumstances, we may be unable to grant your request in order to comply with our legal or contractual obligations, or because doing so may create difficulties in providing the Services or operating the Website.

Right to Object

You may request at any time that you no longer receive information or offers, either by contacting us at one of the addresses provided in Article 10, “Contact Us”, or by following the unsubscribe procedure described in the messages you receive. In some cases, exercising your right to object may result in changes to the way in which our Services are provided or the Website operates where your Personal Data is necessary for those purposes.

Data Portability

In the circumstances provided for by Applicable Law, you may also exercise your right to data portability by contacting us using the details provided in Article 10, “Contact Us”. We will endeavour to respond to your requests as soon as possible and in accordance with Applicable Law. However, in certain circumstances, we may be unable to grant your request in order to comply with our legal or contractual obligations.

Lodging a Complaint with a Supervisory Authority

Without prejudice to any other legal remedy, you have the right to lodge a complaint with the supervisory authority of the European Union country in which you reside or work, or in which you believe that a violation of your rights has occurred.

ARTICLE 7 – USE OF COOKIES

7.1 What is a Cookie?

When you use our Website, information relating to your browsing activity and your device, including your computer, tablet or smartphone, may be recorded through small text files known as “Cookies”, which are installed on your device through your Internet browser, subject to the choices you have made regarding Cookies. You may change these choices at any time by referring to the “Managing My Cookies” section below.

Only the issuer of a Cookie may access that Cookie and read or modify the information it contains. Information relating to you contained in the Cookies we use is not disclosed to third parties other than our processors, where this is necessary in order to provide our Services. We do not disclose this data to any other third parties.

7.2 Which Cookies Are Used by ORMAIE and for What Purposes?

When you browse our Website, we and, where applicable, service providers acting on our behalf may, subject to your choices, install various Cookies on your device. These Cookies allow us to recognise your device’s browser for the duration of the relevant Cookie’s validity. The Cookies we issue are used for the purposes described below, subject to the choices you may communicate to us at any time by referring to the “Managing My Cookies” section below.

Cookies Necessary for the Operation of Our Website:

The Cookies we use allow us, in particular:

• To adapt the presentation of our Website to your device’s display preferences, including the language used, display resolution and operating system, when you use our Services, according to the hardware and viewing or reading software installed on your device;
• To retain information relating to a form you completed when using our Website, including registration or contact request forms.

Analytics and Audience Measurement Cookies:

• The Cookies we use allow us to compile statistics and measure traffic and usage volumes for the various elements of our Website, including the pages, sections and content visited and browsing paths, enabling us to improve the relevance and usability of our Website.
• Cookies relating to social networks or third-party applications integrated into our Website (“Third-Party Cookies”).

Our Website may include software applications provided by third parties that allow you to share content from our Website with other people or inform them that you have viewed or expressed an opinion about content on our Website. This includes, in particular, “Share” or “Like” buttons from social networks such as “Facebook”, “Twitter”, “Google+”, “LinkedIn”, “Viadeo” and others.

You may object to the placement and use of these Third-Party Cookies by following the instructions summarised below.

Advertising Cookies:

In order to provide you with the most relevant advertising possible, our Website uses targeting Cookies to personalise our marketing according to your interests and provide you with more personalised Services.

7.3 Your Cookie Preferences

You may configure your browser at any time to accept, restrict or disable all or some Cookies. You may also delete any Cookies already stored on your computer. Your browser may also be configured to notify you when Cookies are placed on your device and ask whether you wish to accept them, either individually or collectively.

Each browser is different. Please refer to your browser’s “Help” menu for further information about how to configure it. Please note, however, that disabling all or some Cookies may disrupt the normal operation of our Website and some of its features.

Where applicable, you may use the Cookie opt-out tools provided by our third-party service providers by changing your Internet browser settings.

ARTICLE 8 – RETENTION PERIODS FOR COLLECTED DATA

We retain your Personal Data only for as long as is necessary to fulfil the various purposes set out in Article 3 above, except where the law permits or requires us to retain it for a longer period.

The list below summarises the various maximum retention periods applicable to or imposed on ORMAIE, depending on the purposes for which your Personal Data may be processed. These maximum periods apply unless you request the erasure of your data or the cessation of its use before their expiry, for a reason compatible with any legal obligation applicable to ORMAIE and/or compliance with statutory limitation periods.

• Provision of the Services: 5 years from the last interaction with the Customer;
• Management of the commercial relationship with customers and/or prospective customers: 3 years from the last contact with the customer and/or prospective customer;
• Proper operation of the Website: 1 year.

ARTICLE 9 – AMENDMENTS TO THE PRIVACY POLICY

ORMAIE reserves the right to amend the Privacy Policy at any time. We encourage you to review this page regularly to become aware of any changes and remain informed about the measures we take to protect your Personal Data. You acknowledge and agree that it is your responsibility to review our Website regularly to become aware of any changes made to it, including changes to the Privacy Policy.

ARTICLE 10 – CONTACT US

To exercise your rights or for any questions relating to the Privacy Policy, please contact us by email at contact@ormaie.paris or by post at 14 avenue de l’Opéra, 75001 Paris, France

The Privacy Policy was updated on 30 September.